experience/harmonic-ai
AI Engineer @ Harmonic AI
New York, NY · Nov 2024 - Present
- Developed a Natural Language (NL) search system that converts user queries into structured filters for company and people searches, powering hundreds of daily Scout queries
- Established error analysis practices for agent evaluation, resulting in a 10-15% week-over-week improvement in the “good outcome” rate
- Shaped product priorities by conducting direct customer calls and trace analysis, integrating Harmonic search workflows into agent behavior